With happy hearts and tummies full of great food, we started the journey back to Colorado. Little did we know that this would turn into its own separate saga a few hours later. As we were in the air flying from Liberia to Dallas for our first leg of the journey back, we had heard that there were some potential issues with the computer systems for Southwest. Apparently, all US domestic flights had been grounded though the international flights were still able to come in. The issue was that the computer system that Southwest used had had some critical issues and basically the planes and the crews to staff them were all mixed up. Because of the way they do their scheduling, small upstream issues caused a catastrophic failure to be able to have any of their flights go.

When we landed in Dallas, it was already around 7 pm and we walked into a line of several hundred people waiting to try to reschedule flights. After about 30 minutes of waiting in a never-ending-line, they walked through and said they were shutting down the desks and everyone was being shuttled to local hotels. So, blindly we just boarded a random bus, not even knowing where it was taking us or what was happening. In the meantime, I wasn't going to wait around and see how bad this was going to get so I booked a one-way car rental from Dallas to Denver as an insurance policy. We finally arrived at a hotel about 20 minutes away from the airport and the actually put us up in a fairly nice hotel with one room for the boys and one room for Tara and me (though theirs smelled funky so we ended up sharing the single room). After making a food run from the hotel, we talked to a human at Southwest, and they said it would be at least four days until they could reschedule us on a flight because literally tens of thousands of people were all stranded!

That certainly wasn't going to work, so bright and early (~5 am) the next morning we jumped in one of the last rental cars on the lot and we started the 12-hour drive from Texas to Colorado. Here was the first stop for breakfast burritos along the way once everyone had woken up. I actually love a good road trip, so I wasn't that unhappy about this, and it also gave me an opportunity to have tacos at least two more times along the way while in Texas. It was quite the crazy trip, but we did make it home and I will say that in the end Southwest really made this right. They paid for our hotel, the rental car, the food along the way and refunded us for the leg back on the flight. That is in addition to the flight credit they gave everyone that was impacted by the meltdown. Certainly not ideal, but it was almost like a full extra day of vacation (excluding the three or four work calls I had to dial into from the plains of Texas). Hopefully we can make it back again some time and until then, Pura Vida!